Tele Caller

A new Tele Caller role is open at Lane Consultancy, Villivakkam, Chennai. The pay goes up to ₹22,000/month. The team is filling 5 vacancies. No experience? You can still apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹12,000 – ₹22,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Typing speed, CRM tools and Hindi and English
• Basic English
• Freshers can apply
• Someone polite and patient

Quick facts

• Location: Villivakkam, Chennai, Tamil Nadu
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Lane Consultancy.