Tele Caller

Lane Consultancy is hiring a Tele Caller in Perambur, Chennai. There are 10 open positions. The pay goes up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Day-to-day work

• You will log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Hindi and English, Typing speed and Complaint handling
• No English required
• Freshers can apply

Pay and perks

The salary for this role is ₹12,000 – ₹22,000 per month.

Job at a glance

• Job location: Perambur, Chennai, Tamil Nadu
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Lane Consultancy reviews applications regularly.