Tele Caller

Lane Consultancy is looking for a Tele Caller to join its team in Kolathur, Chennai. You can earn up to ₹12,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you will do

As a Tele Caller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹11,000 – ₹12,000 per month, based on skills and experience.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Complaint handling, Hindi and English, Verbal communication, Active listening
• No English required
• Freshers can apply
• You are calm under pressure and customer-first

Quick facts

• Location: Kolathur, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Lane Consultancy.