Telecaller

Looking for a Telecaller role in Vinayagapuram, Chennai? Lane Consultancy is hiring now. There are 10 open positions. Freshers can apply. The pay goes up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, Typing speed, Hindi and English, Active listening
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Quick facts

• Work location: Vinayagapuram, Chennai, Tamil Nadu
• Vacancies: 10
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Lane Consultancy. It takes less than a minute.