Telecaller

Start your next role as a Telecaller with Lane Consultancy in Villivakkam, Chennai. There are 10 open positions. Great for first-time job seekers. You can earn up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you get

Compensation: ₹12,000 – ₹20,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Complaint handling, CRM tools, Active listening
• No English required
• Freshers can apply
• You are customer-first and calm under pressure

Day-to-day work

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Villivakkam, Chennai, Tamil Nadu
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Lane Consultancy.