Senior Tele Caller

Start your next role as a Senior Tele Caller with Lantern Laser Tools & Technology in Kalawad Road, Rajkot. 2 candidates will be hired for this role. Salary is up to ₹12,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone customer-first and calm under pressure

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Kalawad Road, Rajkot, Gujarat
• Vacancies: 2
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Lantern Laser Tools & Technology reviews applications regularly.