Customer Care Executive ( Day Shift...

A new Customer Care Executive ( Day Shift... role is open at Laptop Store, Marathahalli, Bengaluru. Salary is up to ₹18,000/month. The team is filling 5 vacancies. Great for first-time job seekers.

Employer’s description

Strong Communication Skills Able To Clearly And Patiently Communicate With Customers Via Phone, Email, Or Chat, Ensuring Their Issues Are Understood And Addressed Effectively. Handel Inbound And Outbound Customers.Problem-Solving Abilities Skilled In Quickly Identifying Issues, Troubleshooting Problems, And Finding Appropriate Solutions To En. Languages : Hindi, Telugu, Kannada, English

Your responsibilities

As a Customer Care Executive ( Day Shift..., your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Kannada, Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, Telugu, Kannada, English
• You are patient and calm under pressure

Quick facts

• Location: Marathahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Working hours: 80:AM - 5:30 PM | 10:AM - 7:30 PM
• Openings: 5

Apply today and take the next step in your career with Laptop Store.