Customer Support Executive (Day Shi...

Laptop Store is hiring a Customer Support Executive (Day Shi... in Marathahalli, Bengaluru. The pay goes up to ₹21,000/month. The team is filling 10 vacancies. Freshers can apply.

Note from the employer

Strong Communication Skills Able To Clearly And Patiently Communicate With Customers Via Phone, Email, Or Chat, Ensuring Their Issues Are Understood And Addressed Effectively. Handel Inbound And Outbound Customers.Problem-Solving Abilities Skilled In Quickly Identifying Issues, Troubleshooting Problems, And Finding Appropriate Solutions. Type : Inbound, Outbound | Languages : Tamil, Telugu, Kannada, Hindi, English

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹18,000 – ₹21,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Kannada, Outbound, Tamil, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil, Telugu, Kannada, Hindi, English
• You are customer-first and calm under pressure

Position details

• Location: Marathahalli, Bengaluru, Karnataka
• Employment type: Full time
• Openings: 10
• Work mode: Office-based
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Laptop Store. It takes less than a minute.