Field Collection Executive

Lateral Prostaff Hire Pvt Ltd has an opening for a Field Collection Executive based in Shivaji Nagar, Bengaluru. The pay goes up to ₹30,000/month. There are 10 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Candidate profile

• 2+ years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Hindi and English, Complaint handling, Active listening, Typing speed
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A patient, polite attitude

Salary

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

What the job involves

• You will follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Work type: Office-based
• Employment type: Full time
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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