Customer Care Coordinator

Join Laundromania Dehradun as a Customer Care Coordinator in Prem Nagar, Dehradun. Salary is up to ₹25,000/month.

In the employer’s words

Customer Support Role, Attending Calls, Scheduling Orders, Coordinating With Staff. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English
• A patient, calm under pressure attitude

What the job involves

As a Customer Care Coordinator, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Work location: Prem Nagar, Dehradun, Uttarakhand
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Working hours: 09:00 am - 6:00pm | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Laundromania Dehradun reviews applications regularly.