Telecaller

Join Laxmi Cars as a Telecaller in Sainikpuri, Hyderabad. The pay goes up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Hindi and English, Typing speed, CRM tools and Complaint handling
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are customer-first and patient

What you get

The salary for this role is ₹11,000 per month.

Job details

• Work location: Sainikpuri, Hyderabad, Telangana
• Vacancies: 1
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Laxmi Cars reviews applications regularly.