Receptionist Cum Telecaller

Laxmi Enterprises has an opening for a Receptionist Cum Telecaller based in HBR Layout, Bengaluru. The pay goes up to ₹21,000/month. 10 candidates will be hired for this role.

Note from the employer

A Telecaller, Also Known As A Telemarketer Or Phone Sales Representative, Is Responsible For Making Outbound And/Or Receiving Inbound Calls To Promote Products Or Services, Gather Customer Feedback, Or Provide Support. They Act As The Voice Of The Company, Interacting With Customers To Build Relationships, Resolve Issues, And Ultimately Drive Sales. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound | Languages : Hindi, Kannada, English

Salary and benefits

Compensation: ₹20,000 – ₹21,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Kannada, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Languages: Hindi, Kannada, English
• You are customer-first and calm under pressure

Roles and responsibilities

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Job location: HBR Layout, Bengaluru, Karnataka
• Openings: 10
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

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