Telecaller

Laxmi Finsarv wants to bring on a Telecaller for its Sanjay Colony, Alwar team. You can earn up to ₹12,000/month. The team is filling 5 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Complaint handling, CRM tools, Active listening, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Job at a glance

• Location: Sanjay Colony, Alwar, Rajasthan
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time

Ready to start? Upload your resume and apply to Laxmi Finsarv today.