Account / Relationship Management -...

Laxmi Fire Safety System Pvt Ltd is looking for an Account / Relationship Management -... to join its team in Kankarbagh, Patna. Salary is up to ₹20,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Billing. More Than 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : English, Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Marketing, Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: English, Hindi
• A customer-first, polite attitude

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Kankarbagh, Patna, Bihar
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Laxmi Fire Safety System Pvt Ltd today.