Telecaller

Layman Solution has an opening for a Telecaller based in Sector 62 - Noida, Delhi. The pay goes up to ₹20,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi and English, Typing speed, Complaint handling, Active listening
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Salary and benefits

You will be paid ₹12,000 – ₹20,000 per month.

What you will do

As a Telecaller, your work will include:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Sector 62 - Noida, Delhi, Delhi
• Work mode: On-site
• Job type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Layman Solution today.