Team Leader

Lead2Connect is hiring a Team Leader in Sector 2 - Noida, Delhi. 5 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

Creating An Inspiring And Motivating Team Environment, Motivating Team Members, Recognizing High Performing Members And Rewarding Them For Accomplishments, Handling Sales Target And Set Team Wise, Monitoring The Performance Of The Team As Well As Reporting On Performance Metrics, Encouraging Creativity As Well As Risk-Taking Behavior,. More Than 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

What the job involves

As a Team Leader, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and International
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English
• You are calm under pressure and patient

Salary

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Work location: Sector 2 - Noida, Delhi, Delhi
• Openings: 5
• Shift: 5:30 AM - 2:30 PM | Monday to Saturday
• Interview: 8:00 AM - 2:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

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