Debt Recovery Team Leader

Leadpro Consultancy Private Limited has an opening for a Debt Recovery Team Leader based in Nacharam, Hyderabad. The pay goes up to ₹35,000/month. 20 candidates will be hired for this role.

Note from the employer

A Collection Team Leader Manages Daily Debt Recovery Operations By Setting Targets, Coaching Agents, And Monitoring Performance. They Analyze Portfolio Metrics To Improve Recovery Rates While Ensuring Strict Adherence To Financial Regulations And Maintaining Positive Customer Relations. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Telugu

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹28,000 – ₹35,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Hindi and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Telugu
• You are polite and patient

Quick facts

• Work location: Nacharam, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Openings: 20

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