Dra Certified Telecaller

Leadpro Consultancy Private Limited is looking for a Dra Certified Telecaller to join its team in Anna Salai, Chennai. The team is filling 30 vacancies. The pay goes up to ₹22,000/month.

Note from the employer

We Are Looking For Dra Certified Telecallers For Banking Collection Process, Dra Certificate Is Mandatory & We Are Looking For Immediate Joiners, For More Information Contact Hr Tahir. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Tamil, Telugu

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Hindi, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Tamil, Telugu
• Someone customer-first and polite

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹18,000 – ₹22,000 per month.

Position details

• Job location: Anna Salai, Chennai, Tamil Nadu
• Work mode: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Leadpro Consultancy Private Limited.