Malayalam Collection Telecaller

Join Leadpro Consultancy Private Limited as a Malayalam Collection Telecaller in Malleshwaram, Bengaluru. You can earn up to ₹20,000/month. There are 20 open positions.

Note from the employer

A Collection Recovery Professional Manages Outstanding Debts By Contacting Debtors To Negotiate Payment Plans, Settling Accounts, And Initiating Legal Action When Necessary. They Maintain Accurate Records, Reconcile Accounts, And Meet Targets To Minimize Bad Debt. The Role Requires Excellent Communication, Negotiation Skills, And Knowledge Of Debt. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Malayalam

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Malayalam and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Malayalam
• A calm under pressure, patient attitude

Salary

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.

Position details

• Job location: Malleshwaram, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 20
• Job type: Full time

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