Senior Telecaller (Recovery)

A new Senior Telecaller (Recovery) role is open at Leadpro Consultancy Private Limited, Malleshwaram, Bengaluru. There are 20 open positions. You can earn up to ₹25,000/month.

Note from the employer

Recovery Agents Are Professionals Authorized By Financial Institutions To Collect Overdue Loan Payments And Manage Debt Recovery, Acting As Intermediaries Between Banks And Borrowers. Their Primary Roles Include Contacting Debtors, Negotiating Repayment Plans, And Ensuring Compliance With Rbi Guidelines To Avoid Harassment. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Telugu, Tamil, Kannada

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Kannada, Outbound, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Telugu, Tamil, Kannada
• You are polite and customer-first

Quick facts

• Job location: Malleshwaram, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 20

Apply today and take the next step in your career with Leadpro Consultancy Private Limited.