Tele Caller

Leadsphere Finsol Llp is looking for a Tele Caller to join its team in Ernakulam, Kochi. 5 candidates will be hired for this role. You can earn up to ₹30,000/month.

Employer’s description

Make Outbound Calls To Generate And Qualify Leads For Loans. Explain Financial Products, Fix Appointments For Rms, Update Crm, And Follow Up With Clients. Good Communication In Malayalam & Basic English Required. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Malayalam

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Malayalam, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Malayalam

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹15,000 – ₹30,000 per month.

Position details

• Job location: Ernakulam, Kochi, Kerala
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Work from office
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Leadsphere Finsol Llp today.