Tele Caller

Looking for a Tele Caller role in Moshi, Pune? Learlauf Engineering is hiring now. There are 2 open positions. Salary is up to ₹20,500/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting. Languages : English, Marathi, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: English, Marathi, Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹16,000 – ₹20,500 per month.

Position details

• Work location: Moshi, Pune, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Learlauf Engineering reviews applications regularly.