Key Account Manager

Legal Edge HR wants to bring on a Key Account Manager for its Vadgaon Budruk, Pune team. You can earn up to ₹50,000/month.

Note from the employer

This Role Demands A Proactive And Client-Focused Professional Who Excels In Managing And Nurturing Long-Term Relationships With High-Value Clients, Driving Revenue Growth, And Ensuring Exceptional Service Delivery. Client Management, Customer Insight & Relationship Building, Strategic Business Development, Performance Monitoring, Continuous Impro. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Salary and benefits

Salary: ₹25,000 – ₹50,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and patient

Job details

• Work location: Vadgaon Budruk, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Legal Edge HR today.