Telecalling

Legal Edge HR wants to bring on a Telecalling for its SST Nagar, Patiala team. The pay goes up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Inbound | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Inbound
• Languages: English
• A calm under pressure, customer-first attitude

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

As a Telecalling, your work will include:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Position details

• Location: SST Nagar, Patiala, Punjab
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Legal Edge HR.