Voice Process Associate

Join Legal Edge Hr as a Voice Process Associate in Koramangala, Bengaluru. The pay goes up to ₹23,000/month. There are 30 open positions.

Note from the employer

Hindi English Telugu Malyalam Kannada. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : Telugu, Kannada, Tamil, Hindi, English

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.

Salary

Salary: ₹15,000 – ₹23,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Kannada, Outbound, Sales, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: Telugu, Kannada, Tamil, Hindi, English
• You are customer-first and patient

Job details

• Job location: Koramangala, Bengaluru, Karnataka
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

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