Back Office Calling Exicative

Legalwing wants to bring on a Back Office Calling Exicative for its Karvenagar, Pune team. No experience? You can still apply. There are 2 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Client Calling Clint Follow-Up Whatsapp Handling Clint Coordination Creat A Draft. Type : Inbound, Outbound | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹16,000 – ₹20,000 per month.

Roles and responsibilities

As a Back Office Calling Exicative, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• You are polite and patient

Quick facts

• Location: Karvenagar, Pune, Maharashtra
• Interview timings: 11:00 AM - 8:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based
• Timings: 10:30 AM - 7:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Legalwing. It takes less than a minute.