Non Tech Support Executive - Voice ...

Leonas IT Solutions wants to bring on a Non Tech Support Executive - Voice ... for its Ameerpet, Hyderabad team. There are 5 open positions. You can earn up to ₹25,000/month.

Employer’s description

Provide Customer Support For Bulk Sms, Whatsapp Business Api, Voice, Ivr, And Rcs Services.Resolve Customer Queries And Troubleshoot Technical Issues.Coordinate With Internal Teams For Timely Issue Resolution.Monitor Service Performance And Ensure Sla Compliance.Assist Clients With Onboarding, Api Integration, And Service Configuration.Maintai. More Than 2 Years Experience Compulsory. | Basic Excel, Manage Operations | Skills Needed : Email, Computer

Salary

Salary: ₹17,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

As a Non Tech Support Executive - Voice ..., your work will include:

• Raise issues early and suggest practical fixes
• Coordinate with your supervisor and team members
• Follow company processes and safety guidelines
• Keep simple daily records of your work.

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Basic Excel, Computer, Email and Manage Operations
• Good English
• More Than 2 Years Experience Compulsory.
• Basic Excel, Manage Operations
• Skills Needed: Email, Computer
• Someone punctual and well organised

Job details

• Work location: Ameerpet, Hyderabad, Telangana
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Leonas IT Solutions today.