Relationship Manager

Looking for a Relationship Manager role in Narendra Nagar, Nagpur? Leostar Solutions is hiring now. You can earn up to ₹25,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of CRM tools, Typing speed, Complaint handling and Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Job details

• Job location: Narendra Nagar, Nagpur, Maharashtra
• Openings: 1
• Shift: 10 AM - 7 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Leostar Solutions today.