Telecaller

A new Telecaller role is open at Lets Help Welfare Foundation, Kalyanpuri, Delhi. No experience? You can still apply. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Hindi and English, Active listening and Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Kalyanpuri, Delhi, Delhi
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Lets Help Welfare Foundation.