Outbound Call Manager

Lex Charters wants to bring on an Outbound Call Manager for its Sector-20, Panchkula team. You can earn up to ₹40,000/month. The team is filling 2 vacancies.

In the employer’s words

We Need Candidate Who Can Run Call Center Processes. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Salary

The salary for this role is ₹20,000 – ₹40,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• A patient, polite attitude

Position details

• Location: Sector-20, Panchkula, Haryana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Lex Charters today.