Telecaller

Lg Service Center wants to bring on a Telecaller for its Khanpur, Delhi team. The pay goes up to ₹12,000/month. 2 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Verbal communication, Active listening, Hindi and English, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Job at a glance

• Location: Khanpur, Delhi, Delhi
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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