Telecaller

Life Long Service Provider is hiring a Telecaller in Sector 63 - Noida, Delhi. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Hindi and English
• Basic English
• Freshers can apply

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Sector 63 - Noida, Delhi, Delhi
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Life Long Service Provider.