Supervisor

Limbr Server is hiring a Supervisor in Sector 20 - Gurgaon, Delhi. Salary is up to ₹29,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹27,000 – ₹29,000 per month.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Hindi and English, CRM tools, Active listening, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Job type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Limbr Server reviews applications regularly.