International Voice Process Agent

Start your next role as an International Voice Process Agent with Lions Tech Solutions in Viman Nagar, Pune. Salary is up to ₹25,000/month. There are 15 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound

What you get

You will be paid ₹15,000 – ₹25,000 per month.

What we are looking for

• Open to freshers
• Education: Below 10th
• Skills: Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• You are calm under pressure and polite

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Work location: Viman Nagar, Pune, Maharashtra
• Interview timings: 2:00 PM - 9:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 15
• Job type: Full time
• Working hours: 7:00 PM - 4:0 AM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Lions Tech Solutions.