Telecaller

Lithium Urban Technologies Pvt Ltd is hiring a Telecaller in Hoodi, Bengaluru. The team is filling 5 vacancies. Salary is up to ₹21,000/month.

Employer’s description

Tele Caller. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Kannada
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• A patient, customer-first attitude

Salary and benefits

You will be paid ₹18,000 – ₹21,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Hoodi, Bengaluru, Karnataka
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Lithium Urban Technologies Pvt Ltd reviews applications regularly.