Process Associate

Live Eye Surveillance wants to bring on a Process Associate for its Karnal team. There are 30 open positions. You can earn up to ₹24,000/month. Freshers can apply.

Employer’s description

Perform Live Video Surveillance To Ensure Safety And Compliance; Maintain Accurate Documentation Of All Interactions And Promptly Escalate Unresolved Issues. Prepare Detailed Reports While Consistently Meeting Performance Metrics In Loss Prevention. Monitor Multiple Cctv Camera Feeds In Real-Time; Identify And Report Unusual Or Suspicious Activity. Type : International, Inbound

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Inbound, International
• Basic English
• Freshers can apply
• Type: International, Inbound
• You are patient and calm under pressure

What the job involves

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

You will be paid ₹15,000 – ₹24,000 per month.

Job at a glance

• Job location: Karnal, Haryana
• Openings: 30
• Shift: 7:00 AM - 3:00 PM. 3:00 PM - 11:00 PM. 11:00 PM - 7:00 AM. 6 Days Working
• Employment type: Full time
• Interview timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Live Eye Surveillance.