Backend

Live Secure Herbal Care wants to bring on a Backend for its Janakpuri District Center, Delhi team. There are 3 open positions. Salary is up to ₹14,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi
• You are patient and polite

Salary and benefits

You will be paid ₹11,000 – ₹14,000 per month.

Quick facts

• Job location: Janakpuri District Center, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Openings: 3

Interested? Apply now on BetterJobs with your resume — Live Secure Herbal Care reviews applications regularly.