Telecaller

Join Livpure Authorised Service Partner as a Telecaller in Sunkadakatte, Bengaluru. Freshers can apply. You can earn up to ₹10,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Active listening, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• You are customer-first and patient

Salary

The salary for this role is ₹10,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Sunkadakatte, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Livpure Authorised Service Partner reviews applications regularly.