Telecaller

Looking for a Telecaller role in Radha Valley, Mathura? Lnt Divine Private Limited is hiring now. The pay goes up to ₹13,500/month. No experience? You can still apply. There are 5 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Active listening and Verbal communication
• Basic English
• Freshers can apply
• A patient, polite attitude

What you get

You will be paid ₹10,000 – ₹13,500 per month.

Job details

• Work location: Radha Valley, Mathura, Uttar Pradesh
• Job type: Full time
• Interview timings: 11:00 AM - 02:00 PM | Monday to Saturday
• Openings: 5
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Lnt Divine Private Limited reviews applications regularly.