Operations Team Leader

Loan and Growth has an opening for an Operations Team Leader based in Yerwada, Pune. 20 candidates will be hired for this role. The pay goes up to ₹50,000/month.

In the employer’s words

Opening For Insurance Lead Generation Process. Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : English | Preferred Experience In : Real Estate

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Outbound, Real Estate, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: English
• Preferred Experience In: Real Estate
• A calm under pressure, customer-first attitude

Salary

Compensation: ₹28,000 – ₹50,000 per month.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: Yerwada, Pune, Maharashtra
• Work mode: Work from office
• Vacancies: 20
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Loan and Growth.