Telecaller

Looking for a Telecaller role in Bomikhal, Bhubaneswar? Loan Care is hiring now. Freshers can apply. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Active listening, Verbal communication, CRM tools, Complaint handling
• Basic English
• Freshers can apply

Quick facts

• Location: Bomikhal, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Loan Care today.