Tele Counsellor

Looking for a Tele Counsellor role in Daryaganj, Delhi? Loan Relief is hiring now. There are 2 open positions. Salary is up to ₹11,000/month.

Note from the employer

Searching For Tele Counsellor For Debt Settlement. Talk To Clients On Phone/Whatsapp, Understand Their Debt Issues, Clearly Explain Our Settlement Process And Benefits, Answer Doubts, Collect Documents, Update Details In System And Help Them Complete Enrollment. Requires Good Communication, Polite Nature, Convincing Skills And Basic Computer Skills. Type : Sales, Inbound, Domestic | Marketing | Languages : Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales, Inbound, Domestic
• Marketing
• Languages: Hindi, English
• A patient, customer-first attitude

Pay and perks

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Day-to-day work

As a Tele Counsellor, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Daryaganj, Delhi, Delhi
• Openings: 2
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Loan Relief.