Telecaller

Loanedz Services Private Limited is looking for a Telecaller to join its team in Rohini Sector 10, Delhi. There are 8 open positions. You can earn up to ₹30,000/month.

In the employer’s words

The Telecaller Will Make Outbound Calls To Customers/Leads, Understand Their Financial Requirements, Explain Suitable Loan Products, Generate Leads And Follow Up With Interested Customers. Maintaining Customer Details And Call Outcomes In The Crm Is Also An Important Part Of The Role. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : Hindi, English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: Hindi, English

What you get

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Rohini Sector 10, Delhi, Delhi
• Openings: 8
• Work type: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Loanedz Services Private Limited today.