Telecaller

Start your next role as a Telecaller with Loans Credit 24 in Barra, Kanpur. You can earn up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Verbal communication, Complaint handling, Typing speed, CRM tools
• Basic English
• Freshers can apply
• You are customer-first and polite

Quick facts

• Work location: Barra, Kanpur, Uttar Pradesh
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Loans Credit 24.