Associate Bpo Executive

Join Loans Mantra as an Associate Bpo Executive in Egmore, Chennai. 12 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹21,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Malayalam, Hindi, Kannada, Telugu, Tamil, English

What you will do

As an Associate Bpo Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹15,000 – ₹21,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Hindi, Kannada, Telugu, Tamil, English

Job at a glance

• Work location: Egmore, Chennai, Tamil Nadu
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 12
• Employment type: Full time

Ready to start? Upload your resume and apply to Loans Mantra today.