Voice & Non-Voice Call Center Agent

Loans Mantra has an opening for a Voice & Non-Voice Call Center Agent based in Egmore, Chennai. Salary is up to ₹21,000/month. There are 15 open positions.

Note from the employer

Wanted Freshers For Voice And Nonvoice Process For Dayshift.Monday To Saturday Working. Type : Domestic | Languages : Tamil, Telugu, Kannada, Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Kannada, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Tamil, Telugu, Kannada, Hindi, English
• Someone calm under pressure and customer-first

Pay and perks

The salary for this role is ₹14,000 – ₹21,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Work location: Egmore, Chennai, Tamil Nadu
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15

Interested? Apply now on BetterJobs with your resume — Loans Mantra reviews applications regularly.