Telecaller

Looking for a Telecaller role in Dwaraka Nagar, Visakhapatnam? Loans On calls is hiring now. There are 2 open positions. The pay goes up to ₹16,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Hindi and English, Active listening, Complaint handling, Typing speed
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Job at a glance

• Location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Job type: Full time
• Work type: On-site
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Loans On calls.