Appointments Team Manager

Logfix Scm Solutions Private Limited () wants to bring on an Appointments Team Manager for its Egmore, Chennai team. Salary is up to ₹40,000/month. The team is filling 5 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Tamil, English

Compensation

The salary for this role is ₹35,000 – ₹40,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English, Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English
• A calm under pressure, patient attitude

Key responsibilities

As an Appointments Team Manager, your work will include:

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Egmore, Chennai, Tamil Nadu
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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