Voice Process Associate

Logfix Scm Solutions Private Limited () wants to bring on a Voice Process Associate for its Karapakkam, Chennai team. Salary is up to ₹16,000/month. There are 5 open positions.

In the employer’s words

Looking For Candidatestamil Basic English To Handle Inbound/Outbound Customer Calls, Assist With Credit Reports & Loan Queries, Maintain Customer Records, And Achieve Call/Conversion Targets. Type : Sales | Languages : Tamil, English

Pay and perks

The salary for this role is ₹14,000 – ₹16,000 per month.

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• Education: Graduate
• Comfortable with English, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Tamil, English
• Someone patient and polite

Position details

• Location: Karapakkam, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 5
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Logfix Scm Solutions Private Limited ().