Telecaller

Lohis Enterprises has an opening for a Telecaller based in Nagole, Hyderabad. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Typing speed, Hindi and English and CRM tools
• Female Only
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Position details

• Work location: Nagole, Hyderabad, Telangana
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Lohis Enterprises. It takes less than a minute.